Accepted ID 

We require ID from all guests to the club and those wishing to gain membership as part of our licence agreements. If you don't have the correct ID, you won't gain admission; it's just not worth our licence. The gold standard ID is a photo driving licence with your name and current address on it. If you have this, then you will gain entry with this alone. 

If you do not hold an up to date driving licence, then a passport AND utility bill or 2 utility bills/official letters will suffice. If you only have utility bills by email, then this is acceptable, just bring them up on your phone. We will also accept council tax bills and bank statements as proof of address. Passports alone are not acceptable as they do not have your address on them. 

We DO accept ID which is photographed on your phone as we understand that some people do not wish to carry passports on them. Just remember to switch your phones off once you have gained entry to the club. 

Alcohol/Drinks

We have a fully licensed and well stocked bar selling wide range of alcohol.  Drinks are placed on a bar tab for which we require a £10 deposit - more details in the Lockers section below. We did used to allow customers to bring their own alcohol, even though we had a licence but many people abused our policy and so we have scrapped it. Our bar is REALLY cheap, so it doesn't need to break the bank. 

If anyone is caught with their own drinks, they will be confiscated and charged for on the bar at our regular prices. 

Please drink in moderation. Bar staff reserve the right to refuse alcohol if they feel you have consumed too much alcohol. We sell soft drinks / mixers and tea / coffee. We use plastic glasses (for safety reasons). See our bar prices

**Zero Tolerance Drug Policy** 

We have the right to refuse entry to anybody who we feel may have pre-loaded on drugs before they enter the club. 

We have the right to question anybody within the club who we feel may have taken drugs on the premises, brought drugs onto our premises, facilitated someone else to take drugs on our premises or if we believe someone is covering for another guest who has taken drugs on our premises.

We have anti-drug measures in place around the premises, to deter drug use, but this will not stop some determined people.

If we believe someone has taken drugs and/or has brought drugs onto our premises, we will ask that person to come to reception, escorted by a member of staff along with their bag (s). We will ask the person if we may perform a bag search and may ask for any pockets to be emptied out if we deem it necessary. We have the right to ask this under our Licensing guidelines and we have a policy for bag searches which is available for anyone to read. If the person refuses a bag search, we have the right to call the police who have authority to search the bag without permission of the owner. 

If drugs are found, they will be seized and sealed in a clear sealable bag and locked in our safe. The police will be called and the guest will be asked to get dressed. The whole procedure would have been filmed on our cctv at reception and the recording will be made available to the police. The whole procedure will be recorded in our incident book which will be made available to the police. Personal information of the offender and partner if relevant, will be shared with the police in accordance with data protection guidelines as an offence would have been committed. The guest will be fully informed of procedure, police involvement, membership cards will be revoked and they will receive a lifetime ban. 

We absolutely DO NOT TOLERATE illegal drug use of any kind at Townhouse and we take a very firm view of such activities for the greater good of our entire membership. 

Please be mindful of these procedures if you participate in recreational drug taking and DO NOT TAKE ANY CHANCES IN OUR VENUE as we WILL follow this procedure. 

3 Strikes Rule

We have several guestlist events at Townhouse which need to be monitored closely for ratios and capacity due to legalities and logistics. Please only add yourself to a guestlist event if you are 100% certain you can make it. If you cancel or fail to attend, you have blocked a place that someone else could have taken and you could be affecting ratios, especially at events like Milf Monday. If you cancel or do not attend, then you will be given a 'strike', if you get 3 strikes, you will no longer be able to attend Townhouse events. So please be careful before adding yourself to events. Only in exceptional circumstances will a strike be withheld (car trouble, dog ate my keys, dead canary, missed bus, forgot about the event are amongst the excuses we do not accept! lol). This applies to EVERYBODY. 

Mobile Phones/Cameras

The use of mobile phones is prohibited anywhere in the club. If you need to check your phone/take a call in an emergency, then bring your phone to reception and do so in the company of the desk manager. 

We do not allow people to carry phones in pockets, bags for them to be checked intermittently. If you are worried about a possible problem at home, i.e. babysitting issues, then you may leave your phone at reception and we can look out for a given name flashing up on the phone; we will then come and find you. But this is only in an emergency; we are not a secondary babysitting service. 

Cameras are not allowed in the club on any events apart from official photography events. Anyone caught taking photographs in the public areas in the club will be asked to delete any photographs in the company of the management and asked to leave immediately. 

We have a zero tolerance policy on the use of mobile phones, so please put them in your locker, forget about them and enjoy your night. 

Lockers

The club has good quality lockers on the first floor. Members are issued with a locker key on arrival and your locker number is also your tab number for the bar. We take a £10 CASH deposit for your bar tab and this is offset against your bar tab when you leave and drop your key off. If you lose your key, you lose your £10 deposit and this will not be subtracted from your bar tab. For those who have mobility problems, we have lockers on the groundfloor with a bathroom nearby. 

Towels

We recommend members bring their own towels. However we can supply you with a towel at reception for a £1.00 hire charge, to cover laundry costs. 

Safe Sex

We actively promote safe sex amongst all members and promote the use of condoms by offering free condoms (inc king size and latex free) and lube which can be found at the bar and reception. We also have a small amount of Dams which need to be requested at reception. 

Lost Property 

We could literally fill every room in our club with lost property!! You wouldn't believe some of the stuff that people leave!! We couldn't possibly keep items indefinitely and therefore due to the volume of items, we have a policy for lost property.

If you think you have left something behind, you have 3 days to contact us to see if we have found your missing item. If we have it, you have another 7 days to arrange pick up. We won't send items as we wouldn't be out of the post office! So please ensure you have all of your valuables before you leave, otherwise you have a short window to arrange pick up. The items are then thrown away after the 7 days.

SEE MORE INFO ON   RULES AND ETIQUETTE